Terms and Conditions

  • Oxted Web Design will design websites based on the client needs and will not take responsibility for the content on the website or lack of. The client is responsible for supplying the content for the website and checking the website once it has gone live.
  • Once your website design is started, no refunds will be made.
  • Oxted Web design will offer services based on our packages, once you agree a package you are allowed to increase that package at anytime during your contract. You are not permitted to decrease your package once we start designing your website.
  • Your package is a 1 year term and after the year you move to our hosting only package which is billed per year. Your year begins once the site is live. Renewals are paid upfront for each year. Price increase can occur.
  • Oxted Web Design will aim to keep your website online for at least 90% of up-time but cannot guarantee this. Your website may go down due to unforeseen circumstances, in this event your website will be unavailable until restored.
  • Oxted Web Design can terminate the contract at any time, if the contract is terminated prior to renewal a refund of what is left will be made.
  • Oxted Web Design reserves the right to postpone or terminate contracts at any time for any reasonable cause, e.g. accident or ill health.
  • If Oxted Web Design fails to comply with the terms of this agreement due to any event beyond the control of Oxted Web Design, including but not limited to illness, accident, labour disputes, acts of God and other catastrophes or uncontrollable and unforeseeable equipment failure, Oxted Web Design liability is limited only to a refund of the amount received or left as part of the hosting charge and next renewal date.
  • Once your website is made live, you can no longer change the "design/layout". We offer FREE updates to content and pictures throughout the year. Editing is limited to changes that do not effect the layout and design of the site.
  • Once your website goes live it will be included on our portfolio page and social media, if you do not want this please let us know. We will also include a small banner at the bottom of your website stating your website was built by Oxted Web Design.
  • Oxted Web Design will not be liable for SEO issues.
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Who We Are
  • We are a Website Design & Hosting Company. We design mobile friendly & affordable websites for our customers.
  • We're based in Oxted, Surrey but have clients based nationally and internationally! We are a family owned business run by Katie and we deliver a friendly one to one service with our clients.